25% more accurate threat intelligence
An AI-powered platform built from zero inside ReliaQuest GreyMatter XDR. Scoring learns from real investigation feedback, and accuracy is measured by ML precision.
Hi, I’m Mike. Nice to meet you.
I help turn complicated products into ones your customers understand, trust, and use. I come from design, development, and analytics, and I work well with customers, engineers, designers, and leaders.
See the work that matters to you.
Pick a starting point and answer one or two questions. You will see the work and results that matter most to you.
Researcher, designer, and developer in one AI builder.
I come from design, development, and analytics, and I use AI to take a customer problem to something people can click before your team spends a sprint.
One person, from problem to something people can use
- 1Researcher
Find the pattern
Interviews, support tickets and market data become patterns faster, so the team sees the evidence sooner.
- 2Designer
Shape the idea
A problem becomes wireframes and flows quickly, so ideas get tested with customers while changes are cheap.
- 3Developer
Make it real
Working prototypes and small tools turn a conversation into something people can try.
- 4Your customers
React early
Real feedback arrives before the big build, so you commit with evidence.
AI work you can check
Recommendations for students
Discovery for a program recommendation engine at Western Governors University, the largest university in the US. It uses signals students give and signals from their behavior to forecast success.
Built with generative AI
This portfolio was built with Claude. Personal projects include AI-directed music and a chat-controlled music tool for live streams.
How AI gets added to your product
It starts with the customer problem
At ReliaQuest, analysts left the product to look up threats elsewhere. That problem, not the model, set the goal.
Good gets a number
Before building, your team agrees on the measure that proves it works. For threat scoring it was ML precision.
People stay in the loop
The platform learned from real investigation feedback, so analysts could see it improve and trust what it showed them.
Where I am today
My production AI work is machine learning, and my generative AI work has been on personal projects. I want to bring both to your customers, and I would start the way I did at ReliaQuest: with the customer problem.
Let’s talk about AIA decade of product work on technical products.
In every role I have owned the product from discovery to delivery: finding the real problem, shaping the solution with engineering and design, and shipping it. The roles looked different, but the goal was the same: make complex things clear, and give teams what they need to decide well.
Arctiqa cybersecurity services company
Senior Product Manager · 2024–2025Planned the cybersecurity product line. Researched the market, packaged services, and lined up the roadmap across teams.
Western Governors Universityan online university
Senior Product Manager (contract) · 2024Studied how students find their way, pay early, and enroll on their own. Explored an AI recommendation idea. The research helped shape the university’s plans.
StreamNativea data streaming company
Senior Product Manager · 2022–2023Made managed Apache Pulsar easier to start using. Moved the product from heavy API work to simple cloud tools.
30%adoption growth2+ weekssooner to value20%more self-service activation
ReliaQuesta cybersecurity company serving 300 of the Fortune 500
Senior Product Manager · 2021–2022Led product work on Verify, which tests security defenses with simulated attacks, and Intel, which gives threat information. Focused on real risk and on helping customers trust what they see and act on it.
~3 weeksfaster deployment25%more accurate threat intelligence20%better analyst efficiency
TaskEasya property management software company
Senior Product Manager · 2020–2021Built TaskEasy 2.0, a self-service platform for sign-up, ordering and scheduling. Cut support response times from days to hours with chat and SMS, and moved the team from feature-driven to results-driven discovery.
PDQIT administration software for small and mid-size businesses
Senior Product Manager · 2019–2020Led a full replatform of the CMS, eCommerce and back office. Set up customer analytics, launched tax and CMS integrations, and doubled monthly downloads of PDQ Inventory and Deploy.
Progressive Leasinga lease-to-own fintech
Senior Product Manager · 2015–2019Grew Approve.me to support $2B in leasing revenue. Raised conversion and cut drop-offs by researching customers, running tests, and simplifying the workflow.
$2Bleasing revenue supported2%conversion lift15%fewer drop-offs
Nava fintech that helps small businesses build and use business credit
Senior Director · 2013–2015Owned the move from a credit score product to a Business Credit Management Ecosystem and Marketplace, from discovery to delivery. Owners could build business credit, then connect to net-90 terms, loans and credit cards. Led the designers, developers and content team, and brought customer data together with Segment.
10,000new monthly subscribers in three months3xbusiness growth
Product skills with technical depth.
Product
Strategy · Vision · Roadmaps · Discovery · Personas · User stories · Prioritization · SaaS · ROI analysis · Competitive analysis · Market research
Customer & UX
Interviews · Journey mapping · Beta programs · Surveys · A/B testing · Web analytics · Product analytics · Wireframes · UX collaboration
Technical
SQL · Python · Java · HTML · CSS · APIs · Cloud platforms · Data platforms · Apache Pulsar · AI/ML product discovery · ML scoring and precision · SIEM/SOAR/XDR/EDR/MDR concepts
Working with teams
Agile · Kanban · Cross-functional leadership · Stakeholder management · Engineering partnership · Data-informed decisions · JIRA · Trello · Monday.com
What colleagues say.
“Mike is a consensus builder and works hard to understand the problem at hand and make sure that buy-in happens and that teams can move forward together to build the right thing.”
“Mike really takes the time to not only understand the product but also how the product works technically.”
“Mike guided our product team into adopting a great analytics strategy and helping us be more data driven.”
“Mike managed a large group of stakeholders and got everyone on board.”
Courses and certifications.
Built for the love of it.
Creative work and side projects follow the same approach as the day job: find a real problem, build something, and learn from the people who use it.
Creative work
Music direction with AI tools
Dark orchestral techno and layered, trippy electronic music. I guide AI music tools with detailed style notes and song structure.
Pastel cyber-kitty streamer character
A cute robot character for streaming. It has a digital screen face, cat ears and a tail, and a pink, lavender, and mint look.
Pixel city art direction
The look for a stream-driven city: angled tiles, roads, and building lots that viewer pixel art can fill.
Personal projects
This portfolio
A guided portfolio. Visitors pick their role, industry, problem, or approach, and see the work that matches.
Chat-controlled music for streams
Software that adds and removes music layers in real time based on what live chat does. It also shows the music visually. The goal is that it sounds good in every state.
Viewer-built Twitch city
A multiplayer city where stream viewers add buildings with their own pixel art. Built with Phaser 3.
First game jam entry
I built and submitted my first game in a short game jam, with a small scope and a tight deadline.
Where we can work together.
I am based in Salt Lake City and work remotely, and I am open to relocating to the cities below.
Salt Lake City, Utah
Home base. Remote work, with travel to your team when needed.
Southern California
Open to relocating
Bay Area
Open to relocating
Portland
Open to relocating
Seattle
Open to relocating
New York City
Open to relocating
Boston
Open to relocating
Need product guidance, not a full-time hire?
Founders, owners, and teams can bring me in as a freelance product partner, for a focused problem, a set stretch of time, or a regular sounding board.
Product strategy and roadmap
Walk away with a clear view of what to build next, what to skip, and why.
Customer discovery
Interviews, surveys, and data that show what your customers need, in their own words.
Analytics and measurement
Know which numbers matter and get the tracking set up so you can trust them.
AI prototypes
Turn an idea into something people can click, so you learn before you commit a build.
Product partner on call
A steady second opinion for founders and leaders who make product calls on their own.
Team and process coaching
Help your team move from shipping requests to delivering results.